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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5252635's own words
Hello i traid to join my roblox acount lapidacion** with my pasword retrete** and now it says that the username o the password are not valid y think that my acount was pirateated by a person and i want back all my hours on the videogames y have been * years playing games that i like and you need to farm a lot y want my acount back with all my progrees please if not i won't spend any money on roblox again.
GetHuman5252635 did not yet indicate what ROBLOX should do to make this right.
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