I recently turned on two-step verification on my roblox account. After testing it out...

GetHuman-ondot's Account Access issue with ROBLOX from August 2020

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ondot's own words
I recently turned on two-step verification on my roblox account. After testing it out, I didn't receive an email from Roblox containing the code. I tried all the steps shown if you didn't receive a code, but none of them worked. I also contacted customer support twice already, but to no avail. Im not even sure if you guys are reading this email.** My xbox account is linked with this roblox account, so if i am able to verify my microsoft account will i be able to reset my email?

GetHuman-ondot did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Account Access issue
Reported by GetHuman-ondot
Aug 27th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 43989 others
0 customers following this

Timeline

GetHuman-ondot started working on this issue
Aug 27th, 2020 3:02am