Hi, So a few days ago I was friending all my friends that were on my deleted account or...

GetHuman5186967's customer service issue with ROBLOX from August 2020

Help with my ROBLOX issue
First: share to improve GetHuman5186967's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5186967's own words
I was trying to play with my friend in a game and then he was texting me on what game we should play but my messages weren't going thru so then I reloaded my page and then it showed that my account got deleted or banned. ... Hi, So a few days ago I was friending all my friends that were on my deleted account or banned account I dont even know what happened. So when some of them accepted it I told them what happened with my account. One of my friends said that he hacked my account and he was trying to buy Robux from my account...But I didn't have enough data then my account got deleted or banned for disputed charges and unauthorized charges too. My friend is a hacker and I never knew that... I had some of my friends trying to help me with this situation to help me fix my account to get it back! But I dont think I'm going to get my account back. Roblox thinks that I took someone's card and bought Robux off of someone's card without them knowing, But I didn't. So can someone help me and fix this situation that I have right now. Even yesterday when I was logging into my banned or deleted account it said "I agree" And "Reactivate Account", So when I was clicking I agree and reactivate the account it was not working because of the time zone for my account. So when I waited for * hours when I tried to log back into my account to reactivate it, It didn't show it and now I cant reactivate my account. Roblox did me dirty... I spent a lot of time on my account and I spent a lot of on that account too. I always had permission to buy Robux. So now I need help from Roblox ASAP. I need my account back too. If someone can help me with my situation that would be great! Please and Thank You! *The username that hacked me is *TrXxpPy*DrIp *My username that got hacked*banned or deleted is***k*Lisa *I also have a group with a lot of members and I lost that too... So I need my account back to get my group going and find more friends! Thank You for understanding!!**To be honest I really think ROBLOX should give me my account back and let me reactivate it and ban or delete the player's account that hacked me. I still have him added but he said that he was going to try to get my account back and give me my Robux back. But I dont think he is. Please ROBLOX give me my account back so I could have fun with all my friends! Thank You!
They dont realize that I spent a lot of time on that account and a lot of money on that account too. I would always play when I'm with my friends*cousins*family members and have a fun time! But ROBLOX thinks that I just steal people's cards and buy Robux off of it but I dont!
I want this resolved by ROBLOX giving me my account back and letting me reactivate it.
I've been a customer on ROBLOX for over a year I made my ROBLOX account since I was like * or ** So I spent all my time on ROBLOX for it to just get deleted? Or banned?
I tried to fix this by contacting ROBLOX a lot and I'm sorry that I was bothering them but I need my issue to be fixed ASAP!!
How GetHuman5186967 fixed the problem

We are waiting for GetHuman5186967 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


I was using my PC
Customer service issue
Reported by GetHuman5186967
Aug 21st, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 44434 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman5186967 started working on this issue
Aug 21st, 2020 8:02pm