Hi, So a few days ago I was friending all my friends that were on my deleted account or...

GetHuman5186967's customer service issue with ROBLOX from August 2020

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The issue in GetHuman5186967's own words
I was trying to play with my friend in a game and then he was texting me on what game we should play but my messages weren't going thru so then I reloaded my page and then it showed that my account got deleted or banned. ... Hi, So a few days ago I was friending all my friends that were on my deleted account or banned account I dont even know what happened. So when some of them accepted it I told them what happened with my account. One of my friends said that he hacked my account and he was trying to buy Robux from my account...But I didn't have enough data then my account got deleted or banned for disputed charges and unauthorized charges too. My friend is a hacker and I never knew that... I had some of my friends trying to help me with this situation to help me fix my account to get it back! But I dont think I'm going to get my account back. Roblox thinks that I took someone's card and bought Robux off of someone's card without them knowing, But I didn't. So can someone help me and fix this situation that I have right now. Even yesterday when I was logging into my banned or deleted account it said "I agree" And "Reactivate Account", So when I was clicking I agree and reactivate the account it was not working because of the time zone for my account. So when I waited for * hours when I tried to log back into my account to reactivate it, It didn't show it and now I cant reactivate my account. Roblox did me dirty... I spent a lot of time on my account and I spent a lot of on that account too. I always had permission to buy Robux. So now I need help from Roblox ASAP. I need my account back too. If someone can help me with my situation that would be great! Please and Thank You! *The username that hacked me is *TrXxpPy*DrIp *My username that got hacked*banned or deleted is***k*Lisa *I also have a group with a lot of members and I lost that too... So I need my account back to get my group going and find more friends! Thank You for understanding!!**To be honest I really think ROBLOX should give me my account back and let me reactivate it and ban or delete the player's account that hacked me. I still have him added but he said that he was going to try to get my account back and give me my Robux back. But I dont think he is. Please ROBLOX give me my account back so I could have fun with all my friends! Thank You!
They dont realize that I spent a lot of time on that account and a lot of money on that account too. I would always play when I'm with my friends*cousins*family members and have a fun time! But ROBLOX thinks that I just steal people's cards and buy Robux off of it but I dont!
I want this resolved by ROBLOX giving me my account back and letting me reactivate it.
I've been a customer on ROBLOX for over a year I made my ROBLOX account since I was like * or ** So I spent all my time on ROBLOX for it to just get deleted? Or banned?
I tried to fix this by contacting ROBLOX a lot and I'm sorry that I was bothering them but I need my issue to be fixed ASAP!!
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ROBLOX

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Customer service issue
Reported by GetHuman5186967
Aug 21st, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 44434 others
0 customers following this
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Timeline

GetHuman5186967 started working on this issue
Aug 21st, 2020 8:02pm