Yesterday roblox told me to reset my password but someone had went into my account and...

GetHuman5065426's Account Access issue with ROBLOX from July 2020

Help with my ROBLOX issue
First: share to improve GetHuman5065426's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5065426 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5065426's own words
Yesterday roblox told me to reset my password but someone had went into my account and unlinked it from my email so when I tried to reset my password it only sent me a link for another account that was under my email. I went to contact roblox and they told to me put in another form with the first email used to create the account. I did that and they said they couldnt verify that the account was mine. I have receipts and emails that have to do with my roblox account which is tristen*** which I can happily supply. I can also supply the billing address of my purchase if needed. Please help me as I have been a member of roblox for * years and I wouldnt want to lose my account.

GetHuman5065426 did not yet indicate what ROBLOX should do to make this right.

How GetHuman5065426 fixed the problem

We are waiting for GetHuman5065426 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Account Access issue
Reported by GetHuman5065426
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 45346 others
0 customers following this

Timeline

GetHuman5065426 started working on this issue
Jul 14th 8:32pm
GetHuman5065426 indicated the issue is not fixed yet.
Jul 15th 2:16am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians