Hi so my name is Gigi I am just ** yrs old my mom just bought ** dollars worth of Rubox...

GetHuman-alcinder's customer service issue with ROBLOX from July 2020

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The issue in GetHuman-alcinder's own words
Hi so my name is Gigi I am just ** yrs old my mom just bought ** dollars worth of Rubox for some reason I put in the pin and I will redeem it and Verify and everything until it says the “payment gateway is down.” And I try again and it says “ something unexpectedly occurred try again later.” I am crying not because of the Rubox but because my mom works really hard and her job doesn’t give the best money and now she is down ** dollars and she doesn’t know this is happening... so please how can you help to make it work

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Customer service issue
Reported by GetHuman-alcinder
Jul 11th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 45429 others
0 customers following this

Timeline

GetHuman-alcinder started working on this issue
Jul 11th, 2020 1:46am