Hello, my daughter Pilar Binner does not remember the password she entered. When we try...

GetHuman5039809's customer service issue with ROBLOX from July 2020

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The issue in GetHuman5039809's own words
Hello, my daughter Pilar Binner does not remember the password she entered. When we try to launder it, it tells us that it has no registered mail or phone.*But we wanted to update the phone and the mail and he wouldn't let us. He asked us for a password.*I need PLEASE whitewash !*I send you as proof that your account is this screen of your account.*You can send the money laundering to the following emails:*- *****@***.com belonging to Silvina Vila Dni ******** Pilar Binner's mother*- M*****@***.com belongs to the father Maximiliano Binner Dni *********But we need help !!*Because you can't lose everything !!*His date of birth, which is registered data, is ***********user : Pilu*Binner

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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Customer service issue
Reported by GetHuman5039809
Jul 7th, 2020 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 45272 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman5039809 started working on this issue
Jul 7th 5:50pm
GetHuman5039809 indicated the issue is not fixed yet.
Jul 7th 10:03pm
GetHuman5039809 indicated the issue is not fixed yet.
Jul 7th 10:05pm
GetHuman5039809 confirmed the issue is fixed. Hooray!
Jul 7th 10:09pm
GetHuman5039809 indicated the issue is not fixed yet.
Jul 7th 10:09pm
GetHuman5039809 indicated the issue is not fixed yet.
Jul 7th 10:14pm
GetHuman5039809 indicated the issue is not fixed yet.
Jul 7th 10:17pm
GetHuman5039809 indicated the issue is not fixed yet.
Jul 9th 11:48am
GetHuman5039809 indicated the issue is not fixed yet.
Jul 9th 11:50am

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