This Girl on tik tok tricked me into giving her my username password and PIN number she...

GetHuman5037397's Hacked Account issue with ROBLOX from July 2020

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Before contacting them, items GetHuman5037397 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5037397's own words
This Girl on tik tok tricked me into giving her my username password and PIN number she currently has my account and she also changed the email so I can’t change the password again her tik tok account is ii*trxpicall I already contacted roblox but still no answer please help get my account back it really means a lot to me if you can change back the email to my other one that will also help so I can chang the password my email is *****@***.com I started my roblox account in *nd grade so I had it for a long time if you do not believe me I have screenshots of her admitting to it she blocked me on everything as well please help as fast as you can please and thank you

GetHuman5037397 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman5037397
Jul 7th, 2020 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 45235 others
0 customers following this

Timeline

GetHuman5037397 started working on this issue
Jul 7th 5:10am
GetHuman5037397 indicated the issue is not fixed yet.
Jul 7th 9:23am
GetHuman5037397 indicated the issue is not fixed yet.
Jul 7th 2:36pm
GetHuman5037397 indicated the issue is not fixed yet.
Jul 7th 8:26pm