ROBLOX Customer Service Issues

I came across a game called "Adopt Me *FREE PETS*" by the user hailslarmo**** and decided to check it out. Upon entering, I was offered generous trades by a player named NewFissy, resulting in me giving away my pets for promised rewards. The game then prompted me to enter my username and password, claiming I would receive the promised mega pets after ** hours. Disappointingly, after the waiting period, I did not receive any of the promised pets and found that some of my original pets were missing. Concerned, I changed my password to secure my account. I wish to have my missing pets, like the fly ride arctic reindeer, fly ride evil unicorn, and neon ride panda, returned to me and also receive the mega pets that were initially promised.

Dear Roblox, I am reaching out for assistance with my account. I have been playing on your platform for four years, investing a significant amount of time and Robux. Unfortunately, someone has compromised my account by changing the parental email address associated with it and adding a pin without my knowledge. The email address used for these changes is [redacted], which I received a notification about through my original email, [redacted] I suspect unauthorized access as there are unfamiliar logins on my account. I am unable to reset the pin or change my password due to these alterations. I am only 15 years old and would also like to adjust the age on the account. I had aspirations of starting a YouTube channel focused on Roblox and was saving up to purchase a computer. I have previously accessed my account from my mom's laptop and Xbox One. Your help in reclaiming my account would be greatly appreciated.

Today, upon logging into my account, I found that someone had unauthorized access. I noticed that all my items were missing in two different games, and I was subsequently locked out of my account. Despite entering the correct password, I was unable to regain access and later received an email indicating a change in my Gmail associated with the account, which I did not make. I attempted to revert to the original email without success and couldn't recover the password either. This account holds significant purchases and game passes that I value, and I am eager to reclaim it. I seek assistance in resolving this breach and securing my account from the individual who hacked it.

On July 4, [redacted], while playing at night, I received a notification in-game indicating someone had accessed my account. Swiftly, I changed my password to remove the unauthorized access, but I found myself logged out. However, upon attempting to sign back in, I was unable to access my account as I have no email or phone number linked to it. I would like to link my account with the email [redacted] to recover access. The affected Roblox account is iiclxudyxmorgan, which holds valuable virtual items, including pets in the game Adopt Me. These belongings are significant to me, making it crucial to regain access. To resolve this, I am requesting a password reset for my account.

Dear friends, Hello, my name is Anson, I am nine years old, and I am a young Christian volunteer. I am writing this letter to talk to you about how the Bible can help solve difficulties in life. Firstly, I would like to ask you, what are your thoughts on the Bible? The Bible enriches our lives and is an ancient book full of wisdom. It not only provides religious insights but also practical advice that can greatly help in various aspects of life such as physical health, emotional well-being, relationships, finances, faith, and more. It is the most influential book in history, offering guidance from ancient times to the present. I am Anson, a nine-year-old Christian volunteer, and I would like to share how the Bible can help us navigate life's challenges. Your perspective on the Bible would be valuable as it offers not only religious teachings but also practical wisdom for improving all areas of life, including health, emotions, relationships, finances, and faith. The Bible has stood the test of time as the most impactful book throughout history. Warm regards, Anson

A few days ago, I was playing on my Roblox account 'bakedraisin' as usual when suddenly I got logged out while checking my messages on the website. Despite having my email verified, I couldn't log back in. I attempted to reset my password but didn't receive the email. Also, when I tried to do an account reminder, my Roblox username wasn't there, suggesting my email wasn't linked anymore. I haven't received any emails about changes to my account. I'm concerned because I store all my limited items on this account that I've collected and developed over time. I'm unsure what steps to take to regain access to my account. Any assistance is appreciated.

Dear Sir/Madam, I am unable to recall my current password and attempted to change it, but due to this memory lapse, the change did not take place. Following an online search, I found advice to log out and select "forgot password or username" on the login page. After following these steps, I was informed that an email would be sent with instructions if the email was previously associated with the account, which unfortunately was not the case for me. I have reached out to customer support regarding this issue. I enjoy playing Jailbreak and have acquired many valuable items without using Robux, along with a variety of high-quality vehicles. I kindly request Roblox to reset my password and email it to me. Once received, I will proceed to change it upon logging in. Hoping for your assistance in returning access to my account, as I am currently locked out. My username is MAXIMUS_416. Please reset my password and provide me with the necessary details. Thank you for your attention to this matter. Yours sincerely, Jake Wu

I am currently experiencing difficulty resetting my account password as I have forgotten it. The hurdle I am facing is the inability to reset my password due to the lack of an email or phone number linked to my account. Consequently, the typical password reset method is not accessible to me. My account username is bannnannnannnannna. In order to verify my ownership of the account, the previous password consisted of 7 digits, the birthdate on the account is December 24, [redacted], the gender specified is male, the language used is English, the location is the United States (U.S.A.), and my account is not enrolled in Roblox Premium. This is my first encounter with this procedure, and I am uncertain about the feasibility of changing the password. However, if it is feasible, I would like to request the password to be altered to: Jamesalaska47. I appreciate your assistance and wish you a pleasant day.

Hello Support Team, I am writing because I accidentally purchased a game pass in Bloxburg and would like a refund. While looking at the description, I mistakenly clicked the buy button, thinking it was the close button. I do not play Bloxburg often and feel like the purchase of £5.00 was a waste. I would appreciate having the game pass removed and receiving some Robux back. My parents have restricted my Robux spending, so this refund would mean a lot to me. Can you please refund the game pass and return the Robux to me? Thank you for your attention to this matter. I look forward to hearing from you soon and wish you luck with the future updates on Roblox! Best, Kaani

I was playing a game, then shut down my computer. The next day, I tried to login to Roblox, but it said my password was incorrect. I've tried many times, but it won't let me in. I didn't change my password, and I'm sure it's correct because I saved it. When I tried to reset my password using my email, it said the email was wrong too! My account is Tesfayda904. Please assist me as I miss playing. Thank you.

I blocked some people after an argument and now I can't remember my pin code. I didn't even realize I had set one, and neither did my parents. I need to remove or reset the pin code as now we are close friends (I know her in real life).

Hello, I am reaching out regarding my son's ROBLOX account under the username little_mnmdoge. He accidentally purchased an item named Shaggy and lost [redacted] Robux. He is unsure how to reverse this transaction. Below is my email for further correspondence. Any assistance you can provide will be greatly appreciated. Though the amount may seem trivial, it holds importance for him, motivating me to contact you for guidance on resolving this matter. Kindly advise on possible solutions. Thank you for your attention to this. Sincerely, Aleksandra Turtova

There is a group where the owner is hacking into people's accounts and spending their Robux on shirts. This happened to me and over 20 others. A member on the group recommended going to the Roblox support website. I followed the advice and received an email from a Roblox representative after noticing I was logged out without doing so myself. The email instructed me to change my Roblox password, but I did not receive a follow-up email for the password reset. I am unsure if I needed to input my original email address, which I no longer have access to since it was deleted for reasons unknown.

I let my friend use my iPad so she could access her cousin's account on my device to retrieve her pet in Adopt Me. After she finished, I tried to log back into my own account, 26_Elmosworld, but I couldn't remember the password. Fortunately, my friend offered me her spare account, which I've improved with the help of others. However, I still wish to regain access to my original account. Can anyone assist me in recovering the password for my account? Your help would be greatly appreciated.

I recently made a purchase with my debit card for my daughter on Roblox, but I have been repeatedly charged for unauthorized purchases that neither my daughter nor I made. I have contacted my bank and filed a claim, but this experience has made me reluctant to spend more money on Roblox. I'm now in a tough spot with my bills, unable to pay them because I need to get a new debit card due to these unauthorized charges. Please address this issue promptly so we can continue enjoying Roblox. Otherwise, we may have to stop spending money on this platform altogether.

Hello, Roblox, I am kindly requesting assistance regarding my account due to harassment from my wealthy cousins. Could you please assist by selling all the items in my account and providing Robux until I reach 100k? The usernames are eifjlehi123 for me and Ninja_Somaya9687 for my sister. Your help would be greatly appreciated as we want to avoid any bullying issues on Roblox. Thank you in advance, and have a wonderful day. Goodbye.

My previous email linked to another account ([redacted]) for Planecrazy14 has been disabled as I haven't been in high school since [redacted], leading to the closure of school email accounts. Unfortunately, I am unable to reset the old password as there is no phone number associated with it. Consequently, I have created a new account, Planecrazy17, under the username Aviatormatt17. I would appreciate any help in retrieving access to my old account since it contains models, airports, and previous game stats that I would like to retain and utilize.

Our computer is having performance issues, running slowly, and the Wi-Fi speed has decreased. I contacted Direct TV for assistance, and during the troubleshooting, the technician mentioned concerns about illegal activities like viewing child pornography. This alarmed me as the only users of the computer are my 11-year-old daughter and me. The technician suggested that someone might be accessing child pornography through the Roblox account and attempting to hack our accounts. I am unsure if this is related to the Roblox cards I purchase for my daughter at Walmart or the Roblox game itself. As a single father who fought hard for custody of my daughter, I am financially strained. Losing custody over this issue would devastate me. I am seeking advice on how to resolve this without involving law enforcement and considering legal actions against Roblox and Walmart for selling these game cards. Any guidance on tackling this situation would be appreciated.

I encountered a situation where I came across someone offering free robux. I decided to create a fake account and shared it with her, but she insisted on having my real account details. I shared the information, and then she accessed my roblox account and modified the login credentials. My roblox username is trxshy_mia with the password miax123, which has been altered by her. I am hoping for assistance in retrieving my account. Thank you for your attention to this matter.

I am writing as a concerned parent about an issue on Roblox involving a user named PackedDexterity who threatened my daughter's group for robux. The user spread false rumors about the group owner, blowiingbxbbles, participating in harmful activities, causing distress and potential bans. My daughter has devoted much time and effort to this group, which has been a source of comfort during difficult times. It is essential to address and prevent such negative behavior to safeguard the experience of young users on the platform. Your attention to this matter is greatly appreciated.