On ****** I was playing at night. I then got a notification in game saying that someone...

GetHuman5031914's Hacked Account issue with ROBLOX from July 2020

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Before contacting them, items GetHuman5031914 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5031914's own words
On ****** I was playing at night. I then got a notification in game saying that someone else was in my account. I then quickly changed my password so anyone in my account would get logged out. I then was logged out myself and when I go to sign in it doesn’t allowed me in my account. There is no way I can reset my password because I don’t have an email or number connected to my account. If I can I would like to connect this email to my account. the email is: *****@***.com I need that email to be connected to this roblox account: iiclxudyxmorgan I have so much stuff in games on this account and I can’t get over not be able to get my stuff back. I really need it back because roblox is a big part of my life and I really need my account back. I have lots of pets on the game adopt me and very valuable pets as well. That is why I really need my account back with a new password. To fix this I need a password reset to my account.

GetHuman5031914 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman5031914
Jul 5th, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 45345 others
0 customers following this

Timeline

GetHuman5031914 started working on this issue
Jul 5th 9:13pm