i’ve been completely locked out of my roblox account meaning i can’t access it at all a...

GetHuman-arlyb's Hacked Account issue with ROBLOX from June 2020

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-arlyb's own words
i’ve been completely locked out of my roblox account meaning i can’t access it at all and my information has been removed from the account so i can’t try to get in with my email or phone number at all. roblox keeps asking for proof it’s my account which i gave them a receipt of one of the earliest purchases made on the account and they’re going out of extent and asking for more. i’ve been dealing with them for a week now and it is literally so frustrating how stubborn they are and how i keep getting the same agent that doesn’t even want to help me

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ROBLOX

Hacked Account issue
Reported by GetHuman-arlyb
Jun 23rd, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 45270 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-arlyb started working on this issue
Jun 23rd, 2020 3:29pm
GetHuman-arlyb indicated the issue is not fixed yet.
Jun 23rd, 2020 7:55pm
GetHuman-arlyb indicated the issue is not fixed yet.
Jun 23rd, 2020 9:02pm

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