The truth is that I do not understand very well what they mean when I tell I don't know...

The truth is that I do not understand very well what they mean when I tell I don't know who it is to have a problem with roblox because I think I am very fed up:*I tell you again that you have a complaint filed with the police in my country exactly before the civil guadia for a scam, I have written I think that around * emails from various email addresses, none have given me an answer that will clarify why the roblox He has charged me **.** euros for something that I have not acquired, for which I ask you to make the corresponding reimbursement, I will continue to present all the emails that I have sent you and what you have sent me to the Civil Guard as Proof that you will not be responsible for the amount that you have cheated or stolen from my credit card or if it has not been you, someone has done it on your behalf.*Also inform them that they also have the corresponding complaint in the OCU, so since they do not have a phone number to contact you and the form they say to fill in, nothing is useless because you never get to send, which is why I ask that if you contact me giving me an explanation and of course the corresponding refund of **.** euros without anything else to tell you because if I do not have an answer as soon as possible the following will be the OCU lawyer who will take the corresponding legal actions against you for scam.*let them know that my bank is also up to date with everything I write here and that my card has been canceled*Greetings