On June **th I purchased the Silver King of the Night. Later on, I received a message f...

GetHuman4940792's customer service issue with ROBLOX from June 2020

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The issue in GetHuman4940792's own words
On June **th I purchased the Silver King of the Night. Later on, I received a message from a Report User named prepp***. He had asked me to add his cord because he noticed my RAP had significantly increased. I added his Cord and he asked me to verify that I was the owner of my account by screen sharing. I was unable to screen share for some reason so he proceeded to give me instruction on the *SV method. Once I gave him a screenshot of the site, my email that received the ROBLOX verification and a URL confirming it *SV was real, he asked me if it was off-site deal. I genuinely didn't know what that meant and I asked. Moments later I was unadded from Cord. Not long later I went to send him a message through ROBLOX asking if something had happened. I soon received a message stating that I had completed a trade with JhyEknM. I have never sent or seen a request from this person, and like that, my Silver King was gone. I received Cataclysmic Egg. I'm not sure if this had anything to do with the verification from Cord, but I didn’t steal my Silver King, nor was I donated large amounts of Robux for it. Hopefully this issue can be resolved, and I can have my limited item back. Thanks.

GetHuman4940792 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Customer service issue
Reported by GetHuman4940792
Jun 11th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 44514 others
0 customers following this

Timeline

GetHuman4940792 started working on this issue
Jun 11th 4:48pm

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