Urgent Help Needed

GetHuman-yusramal's Refund a Charge issue with ROBLOX from May 2020

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The issue in GetHuman-yusramal's own words
The initial plan was to purchase ten thousand robux on the oldest's account and divide it between five kids. Not enough research was done and it was soon realized that it was not possible to do so. ... Good Day. I have an issue regarding a purchase of robux. An amount of ten thousand robux was purchased by accident and a refund would we appreciated. It won't really be a refund since roblox will again receive the money but through different accounts. Please consider helping. Have a good day.
All five of the kids have been saving up for this for about two years now and all of them are devastated.
Refunding all ten thousand of the robux purchased and it being bought again through all of the kids' accounts (****-****-****-****-****)
Since ****.
An attempt to make a group was made but money is too tight for a subscription right now, so it was not possible to make shirts and then sell them etc. in order to receive group funds (?) so that it could be distributed between the five.
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ROBLOX

Robux
Refund a Charge issue
Reported by GetHuman-yusramal
May 27th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 42820 others
0 customers following this

Timeline

GetHuman-yusramal started working on this issue
May 27th, 2020 6:39pm
GetHuman-yusramal indicated the issue is not fixed yet.
May 29th, 2020 3:57pm

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