I believe my younger grandaughter with disabilities just kept pressing and pressing for...

GetHuman-bevreyno's customer service issue with ROBLOX from May 2020

4 views | 42640 similar | 0 following
Help with my ROBLOX issue
First: share to improve GetHuman-bevreyno's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bevreyno's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bevreyno may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-bevreyno's own words
I believe my younger grandaughter with disabilities just kept pressing and pressing for the apps during *may *to may *th and *th may...there were over **** of apps purchased ! This in itself highlights there was no authorising..but when the bank stopped payments the payments were taken via pay pal credit! I have never requested purchasing apps on paypal credit...we are bringing up our two grandchildren alone (no parents) this has been a very difficult challenge as we could never afford to purchase these apps I would like all the apps purchased in error on the dates to be completely refunded please. There were * other apps also purchased but not from you roblox this is how I know it was the younger grandaughter age *yrs but she has a disability and has no understanding of what she has done for sure many thanks please please help*I also believe an email may have been used that I have had no access to for *years *****@***.com ?

GetHuman-bevreyno did not yet indicate what ROBLOX should do to make this right.

How GetHuman-bevreyno fixed the problem

We are waiting for GetHuman-bevreyno to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bevreyno fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-bevreyno
May 25th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 42640 others
0 customers following this

Timeline

GetHuman-bevreyno started working on this issue
May 25th 8:33pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians