My username is sportsfan**** and my parent's gmail is *****@***.com and my gmail is...

GetHuman-bitania's Hacked Account issue with ROBLOX from May 2020

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-bitania's own words
My username is sportsfan**** and my parent's gmail is *****@***.com and my gmail is *****@***.com** someone changed my gmail, the person who changed my gmail was *****@***.com.*I hope you guys stop this person from hacking or stealing others players account because it is dangerous. Please help me because my brother's account was hacked too and my parents bought robux for us and they are disappointed you didn't help quickly.

GetHuman-bitania did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-bitania
May 25th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 42514 others
0 customers following this

Timeline

GetHuman-bitania started working on this issue
May 25th 12:27am

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