My username is sportsfan**** and my parent's gmail is *****@***.com and my gmail is...
GetHuman-bitania's Hacked Account issue with ROBLOX from May 2020
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Before contacting them, items GetHuman-bitania may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-bitania's own words
My username is sportsfan**** and my parent's gmail is *****@***.com and my gmail is *****@***.com** someone changed my gmail, the person who changed my gmail was *****@***.com.*I hope you guys stop this person from hacking or stealing others players account because it is dangerous. Please help me because my brother's account was hacked too and my parents bought robux for us and they are disappointed you didn't help quickly.
GetHuman-bitania did not yet indicate what ROBLOX should do to make this right.
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How GetHuman-bitania fixed the problem
We are waiting for GetHuman-bitania to fix the problem and share the solution with the rest of us customers.
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