VIP Robux Purchase Not Showing up after buying it.

GetHuman-arizoniu's customer service issue with ROBLOX from May 2020

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The issue in GetHuman-arizoniu's own words
Use the VIP server I purchased from MiniToon. ... My daughter purchased a VIP server for Piggy by Minitoon a short time ago. However, that vip server purchase is not available after purchase.**When she tries to join haley****** the system just shows a grey screen with the Robux symbol. Nothing else. Seems to be a technical glitch.**This: *********MiniToon*MiniToon*Purchased VIP Server for Piggy *ALPHA* CHAPTER **!* *****If this cannot be fixed, can you credit back the *** Robux into her account?
I am out the *** RObux I spent on this, and don't have my VIP server access
Please refund my *** Robux. User email is *****@***.com. user name is Olivian***.
*.* years
Restarted my browser. Tried on a different device.
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ROBLOX

Minitoon VIP Server for Piggy
Customer service issue
Reported by GetHuman-arizoniu
May 24th, 2020 - a year ago
Not resolved
Seen by 60 customers so far
Similar issue to 42574 others
0 customers following this

Timeline

GetHuman-arizoniu started working on this issue
May 24th, 2020 9:37pm
GetHuman-arizoniu indicated the issue is not fixed yet.
May 25th, 2020 6:12am