This is the third time I’ve contacted you about this, your site just gives me the run a...

GetHuman4859193's Missing Robux issue with ROBLOX from May 2020

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The issue in GetHuman4859193's own words
This is the third time I’ve contacted you about this, your site just gives me the run around, and I end up back where I started. *So, again, I entered the pin code for robux, nothing happened after I selected redeem. So I backed out, reentered the code, was told that pin code had already been used. *The robux are not in my account. *Please please please fix this. I bought $** worth of robux, plus more. The user name is Trhbmx. *I bought this for my grandson last Sunday! He is only * he cries every time I tell him you guys haven’t contacted me yet. *If I could just get my money back, that would be so easy, then I could buy him another one. Easy peasy Although, I can’t see that happening. *Seriously, your “support” is a joke. *Then your site directs me to some kind of help and after following the prompts, this company want money to fix it.!! I would like to talk to a real person. Or if you could just put the **** robux into his account.

GetHuman4859193 did not yet indicate what ROBLOX should do to make this right.

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Missing Robux issue
Reported by GetHuman4859193
May 22nd, 2020 - 9 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 42310 others
0 customers following this

Timeline

GetHuman4859193 started working on this issue
May 22nd, 2020 8:51pm

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