This is the third time I’ve contacted you about this, your site just gives me the run a...

This is the third time I’ve contacted you about this, your site just gives me the run around, and I end up back where I started. *So, again, I entered the pin code for robux, nothing happened after I selected redeem. So I backed out, reentered the code, was told that pin code had already been used. *The robux are not in my account. *Please please please fix this. I bought $** worth of robux, plus more. The user name is Trhbmx. *I bought this for my grandson last Sunday! He is only * he cries every time I tell him you guys haven’t contacted me yet. *If I could just get my money back, that would be so easy, then I could buy him another one. Easy peasy Although, I can’t see that happening. *Seriously, your “support” is a joke. *Then your site directs me to some kind of help and after following the prompts, this company want money to fix it.!! I would like to talk to a real person. Or if you could just put the **** robux into his account.