I was hacked yesterday and I think I know who hacked me! My user name is TheHaloMaster...

GetHuman-piperham's Hacked Account issue with ROBLOX from May 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-piperham's own words
I was trying to tell roblox I got hacked and get my stuff back and tell roblox who my hacker is ... I was hacked yesterday and I think I know who hacked me! My user name is TheHaloMaster****! snowy*muttercake was asking for peoples passwords yesterday in a game and I was telling her that she couldn't do that and it is against the rules of roblox and she got mad at me I took screenshots and I took a video of it I do not know how to show them to you guys but I have them. There was another girl telling her that she was not allowed asking for peoples passwords because it is against the rules and snowy*muttercake got mad! snowy*muttercake was playing a game called Adopt Me and she said she will give you robux if you told her your password! I did not! There are youtube tutorials about how to hack others accounts on roblox by just knowing the username! I think that is what happened to me! I lost my supercar called Axel and my fly potion and my rat box and a few small presents and my kangaroo and my golden rat and my fly ride golden rat and my fly dragon. I think she also took my money because I did not recognize the amount of money I had when I got into the game! I hope you can help me! Have a good day! I also want my stuff back badly! BYE! Can you help me get my stuff back? The hacker is snowy down slash muttercake. My user name is TheHaloMaster**** two thousand
This was especially frustrating because I took time to get the pets that I did!
They could make this right by returning my stuff to me and banning the girl who hacked me or punish her in some way because hacking is against the law!
I did not think someone would hack me then while I was playing roblox with my sister bam I got hacked! I have been playing roblox for a long time. This account is a new one because I forgot the password to my other account but I was able to recover it! This account was made in ****.
I have reported her I have told people the username and to report it for asking people for their passwords and hacking me!
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ROBLOX

I was on my phone when it happened!
Hacked Account issue
Reported by GetHuman-piperham
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 42269 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-piperham started working on this issue
May 22nd, 2020 5:26pm
GetHuman-piperham indicated the issue is not fixed yet.
Jun 15th, 2020 12:41am