Someone hacked into my account . My accounts user is XxxyolooxxX . I put a password an...
GetHuman-evaandan's customer service issue with ROBLOX from May 2020
Help with my ROBLOX issue
Before contacting them, items GetHuman-evaandan may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-evaandan's own words
Someone hacked into my account . My accounts user is XxxyolooxxX . I put a password and my email but someone hacked into it and changed the password so i cant get in . Almost everyday i see someone playing on the account . This account was my back up one . When i made it , it was just a trolling account but then i started playing a game called royale high and ended up getting more stuff on it than my main account so i started playing royale high on that account but then i stopped playing a while and started playing on bloxburg on my main account but then trading came out on royale high so i wanted to go check it out . But when i tried to login it said the user or password was wrong and it could not have been wrong since i auto saved the password and user . This is also not the first time i got hacked . The most recent time i got hack it was on my main account called chisomware i contacted roblox and lucky they let me reset my password . Please help me please i spent so much time on that account and i don't want to lose it now . If u can please contact me and help me i would love that so much .
GetHuman-evaandan did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-evaandan fixed the problem
We are waiting for GetHuman-evaandan to fix the problem and share the solution with the rest of us customers.
Please help with my ROBLOX issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.