Someone hacked into my account . My accounts user is XxxyolooxxX . I put a password an...

GetHuman-evaandan's customer service issue with ROBLOX from May 2020

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Account holder name, Billing address, and Email address on account
The issue in GetHuman-evaandan's own words
Someone hacked into my account . My accounts user is XxxyolooxxX . I put a password and my email but someone hacked into it and changed the password so i cant get in . Almost everyday i see someone playing on the account . This account was my back up one . When i made it , it was just a trolling account but then i started playing a game called royale high and ended up getting more stuff on it than my main account so i started playing royale high on that account but then i stopped playing a while and started playing on bloxburg on my main account but then trading came out on royale high so i wanted to go check it out . But when i tried to login it said the user or password was wrong and it could not have been wrong since i auto saved the password and user . This is also not the first time i got hacked . The most recent time i got hack it was on my main account called chisomware i contacted roblox and lucky they let me reset my password . Please help me please i spent so much time on that account and i don't want to lose it now . If u can please contact me and help me i would love that so much .

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Customer service issue
Reported by GetHuman-evaandan
May 20th, 2020 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 41875 others
0 customers following this

Timeline

GetHuman-evaandan started working on this issue
May 20th, 2020 1:31am
GetHuman-evaandan indicated the issue is not fixed yet.
May 20th, 2020 12:10pm
GetHuman-evaandan indicated the issue is not fixed yet.
May 20th, 2020 12:13pm
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May 20th, 2020 12:13pm
GetHuman-evaandan indicated the issue is not fixed yet.
May 20th, 2020 12:15pm