Hello please help me I got an email on how to fix my hacked account and to reset my pas...

GetHuman4839711's customer service issue with ROBLOX from May 2020

Help with my ROBLOX issue
First: share to improve GetHuman4839711's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4839711 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman4839711's own words
Hello please help me I got an email on how to fix my hacked account and to reset my password and email but the person who hacked me changed the email to *****@***.com so I can't even do anything because you can't email me my account back. I thought that you could at least track him, but a few days later I got on an email that said how to fix it and I just got the same thing over again saying I needed to login to Roblox and fix it but my password was changed so thanks a lot for the email but it was no help at all. I worked really hard to get all my stuff and I got hacked the day after I bought a lot of Robux with my own money worked for almost a year trying to get good at all the games. Thank you for reading my email, I hope you have a nice day, and please fix my issue.

GetHuman4839711 did not yet indicate what ROBLOX should do to make this right.

How GetHuman4839711 fixed the problem

We are waiting for GetHuman4839711 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman4839711
May 19th, 2020 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 41771 others
0 customers following this

Timeline

GetHuman4839711 started working on this issue
May 19th, 2020 2:35am
GetHuman4839711 indicated the issue is not fixed yet.
May 19th, 2020 4:04pm