This is his brother. He's been hacked. Before he had his **** robux stolen and now he c...

GetHuman-domgao's Hacked Account issue with ROBLOX from May 2020

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Before contacting them, items GetHuman-domgao may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-domgao's own words
This is his brother. He's been hacked. Before he had his **** robux stolen and now he cannot log back into his account. I've requested a password change but it will not send. My little brother plays this everyday. He put on two step verification and changed his password before but now he ant log back in. We've tried contacting customer services and that but they haven't responded. Please try and resolve the issue the account name is DominicGao

GetHuman-domgao did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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Hacked Account issue
Reported by GetHuman-domgao
May 29th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 43123 others
0 customers following this


GetHuman-domgao started working on this issue
May 29th 7:14pm
GetHuman-domgao indicated the issue is not fixed yet.
May 30th 10:58am
GetHuman-domgao indicated the issue is not fixed yet.
Jun 1st 2:32pm

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