My daughter's Roblox account was hacked again last night so I can't I'm in two weeks. S...

GetHuman4886963's Hacked Account issue with ROBLOX from May 2020

Help with my ROBLOX issue
First: share to improve GetHuman4886963's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4886963 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4886963's own words
My daughter's Roblox account was hacked again last night so I can't I'm in two weeks. She is unable to log into her account. When she was hacked two weeks ago once we resolved the issue and she was able to log back into your account whoever hacked into her account deleted all of her stuff that she has bought with with lots of money and Roblox cards on my end. This is extremely frustrating! Her user ID xxiluvyoutooixx. Her father's email is associated with her Roblox account. He is at work right now I'm not exactly sure what his email is. My email is *****@***.com and my phone number is **********.

GetHuman4886963 did not yet indicate what ROBLOX should do to make this right.

How GetHuman4886963 fixed the problem

We are waiting for GetHuman4886963 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman4886963
May 29th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 43113 others
0 customers following this

Timeline

GetHuman4886963 started working on this issue
May 29th 5:56pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers