my daughter has an account with roblox kashlin*love and she believes it has been hacked...

GetHuman4714234's Hacked Account issue with ROBLOX from April 2020

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4714234's own words
my daughter has an account with roblox kashlin*love and she believes it has been hacked she was on it yesturday morning and it signed into it fine than lastnight she tryed her password and it didnt work multiple times how can she get back into the account she has so much made up to have to start over on a new account and so much money put into it she tryed recovering and changing password but it was sent to a cell number that is no longer being used anymore her name is kashlin shes used gift cards * i believe and a ** or **.** on my cibc debit card just couple nights ago

GetHuman4714234 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman4714234
Apr 25th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 36255 others
0 customers following this

Timeline

GetHuman4714234 started working on this issue
Apr 25th 7:29am

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