Our ** y*o son forgot his password. We provided you with a screenshot of my google pay...

GetHuman4689424's Reset Password issue with ROBLOX from April 2020

Help with my ROBLOX issue
First: share to improve GetHuman4689424's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4689424 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman4689424's own words
Our ** y*o son forgot his password. We provided you with a screenshot of my google pay receipt, *.** for *** robux You said you needed the original payment and what we provided was not good enough. We are frustrated and unable to talk to anyone. Our son is super sad and discouraged. What is our option?! His username is Egoncat***, he didn’t use an email, and really wants his account back and he says he completed the * houses in house tycoon. Please contact me or refund my *.** so he can start a new one, not optimal, but I guess better than nothing. Please help us!

GetHuman4689424 did not yet indicate what ROBLOX should do to make this right.

How GetHuman4689424 fixed the problem

We are waiting for GetHuman4689424 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Reset Password issue
Reported by GetHuman4689424
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 35318 others
0 customers following this

Timeline

GetHuman4689424 started working on this issue
Apr 21st, 2020 3:41pm