My * year old son uses Roblox and has been for over a year. Yesterday, his iPad request...

GetHuman-mbeetham's Reset Password issue with ROBLOX from March 2020

Help with my ROBLOX issue
First: share to improve GetHuman-mbeetham's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mbeetham may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-mbeetham's own words
My * year old son uses Roblox and has been for over a year. Yesterday, his iPad requested him to re-enter password for some reason and we cannot figure it out! It's been too long since we created it.*I have * other kids who also use Roblox and it appears that my usual email is attached to their accounts...**We spent HUNDREDS of dollars on my son's Robux and he is devastated his account not working.*please help me!!!**his login: PikachuMaster*******I checked all my emails but nothing works!**You can easily see in payment history for PikachuMaster***** that I used my card to pay for his Robux many Many MANY times!**My name is Marianna Beetham.**He is crying so hard now...getting his Roblox access back now, while we are at home due to coronavirus outbreak, would be a dream come true.**I am also available by phone at ***-***-****

GetHuman-mbeetham did not yet indicate what ROBLOX should do to make this right.

How GetHuman-mbeetham fixed the problem

We are waiting for GetHuman-mbeetham to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Reset Password issue
Reported by GetHuman-mbeetham
Mar 23rd, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 29274 others
0 customers following this


GetHuman-mbeetham started working on this issue
Mar 23rd, 2020 5:40pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies