My * year old son uses Roblox and has been for over a year. Yesterday, his iPad request...

GetHuman-mbeetham's Reset Password issue with ROBLOX from March 2020

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My * year old son uses Roblox and has been for over a year. Yesterday, his iPad requested him to re-enter password for some reason and we cannot figure it out! It's been too long since we created it.*I have * other kids who also use Roblox and it appears that my usual email is attached to their accounts...**We spent HUNDREDS of dollars on my son's Robux and he is devastated his account not working.*please help me!!!**his login: PikachuMaster*******I checked all my emails but nothing works!**You can easily see in payment history for PikachuMaster***** that I used my card to pay for his Robux many Many MANY times!**My name is Marianna Beetham.**He is crying so hard now...getting his Roblox access back now, while we are at home due to coronavirus outbreak, would be a dream come true.**I am also available by phone at ***-***-****

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Reset Password issue
Reported by GetHuman-mbeetham
Mar 23rd, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 29274 others
0 customers following this

Timeline

GetHuman-mbeetham started working on this issue
Mar 23rd, 2020 5:40pm

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