hey um my friend barfdebooger said that he had a gift card for me and we had been frien...

GetHuman-konradre's Hacked Account issue with ROBLOX from March 2020

Help with my ROBLOX issue
First: share to improve GetHuman-konradre's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-konradre may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-konradre's own words
hey um my friend barfdebooger said that he had a gift card for me and we had been friends for years so i trusted him.So i gave him my Grim*ReaperTV acc pass word and then he said watch yt for ** minutes then it should be good.SO thats wut i did abd then when i came back i couldnt log into it so i tryed all of my pass words ive changed it to it didnt work.So i tell my mom and she gets mad so then we report and try to get my acc back but i had made a alt acc with my email so we couldnt do anything so please can u help me get my password back

GetHuman-konradre did not yet indicate what ROBLOX should do to make this right.

How GetHuman-konradre fixed the problem

We are waiting for GetHuman-konradre to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman-konradre
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 28800 others
0 customers following this

Timeline

GetHuman-konradre started working on this issue
Mar 19th 9:43pm
GetHuman-konradre indicated the issue is not fixed yet.
Mar 21st 12:31am
GetHuman-konradre indicated the issue is not fixed yet.
Apr 1st 10:19pm
GetHuman-konradre indicated the issue is not fixed yet.
Apr 1st 10:20pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies