My sister had an account it was called PrincessMirna*** and one day she was logged out...

GetHuman4477084's Hacked Account issue with ROBLOX from March 2020

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4477084's own words
My sister had an account it was called PrincessMirna*** and one day she was logged out and she was trying to log in but she couldn’t, she knew for a fact that it was her password but it wasn’t working so we believe that someone hacked into the account and changed the password. A couple minutes ago me and my sister were playing on the new account she made and it said that her old account was in a game called Tower of **** and when we joined their game they were spamming in the chat “WHO WANTS ***K FREE ROBUX”

GetHuman4477084 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman4477084
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 28263 others
0 customers following this

Timeline

GetHuman4477084 started working on this issue
Mar 16th 11:36pm

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