My friend was playing roblox and then she got kicked out of her account and now someone...

GetHuman4441839's Hacked Account issue with ROBLOX from March 2020

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Before contacting them, items GetHuman4441839 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4441839's own words
My friend was playing roblox and then she got kicked out of her account and now someone is playing on her account and not getting off

GetHuman4441839 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman4441839
Mar 9th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 27199 others
0 customers following this

Timeline

GetHuman4441839 started working on this issue
Mar 9th, 2020 8:24pm