Hello my issue is that I accidentally purchased the in game items: faster charge, hit m...

GetHuman4374592's Refund a Charge issue with ROBLOX from February 2020

Help with my ROBLOX issue
First: share to improve GetHuman4374592's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4374592 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman4374592's own words
Hello my issue is that I accidentally purchased the in game items: faster charge, hit move set, god of destruction move set, And character slots from the developer: Captain*Hyderfu from the game called Dragon Ball Z Final Stand. I originally meant to purchase these exact same items from the real game: dragon ball z final stand made by the developer : SnakeWorl. Both games share the same name except the one made by Captain*Hyderfu is a copy of the original and tricked me into buying items from it instead of the game I intended to purchase items. They have the exact same names for the in game items except the items for Captain*Hyderfu game don’t do anything. I have been scammed and would like to be refunded for all purchases made from the game dragon ball z final stand by Captain*Hyderfu So that I may buy the correct items from dragon ball z final stand by SnakeWorl. Please refund me and fix this issue where they have the same name because I’m sure I’m not the only person who’s been tricked by this

GetHuman4374592 did not yet indicate what ROBLOX should do to make this right.

How GetHuman4374592 fixed the problem

We are waiting for GetHuman4374592 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman4374592
Feb 19th, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 25783 others
0 customers following this


GetHuman4374592 started working on this issue
Feb 19th 2:54am

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians