I fell for a scam that told me I could get free robux for playing this roblox game. I r...

GetHuman-neilza's Hacked Account issue with ROBLOX from February 2020

Help with my ROBLOX issue
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Before contacting them, items GetHuman-neilza may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-neilza's own words
I fell for a scam that told me I could get free robux for playing this roblox game. I reported the game and the next day my roblox account automatically logged me out after I finished playing. My other roblox game. I thought it was just glitched so I logged out and tried to log back in, but it said my password was incorrect. I know my password off by heart and I didn’t get it incorrect. It did this with every device I tried to log in on and I still couldn't get in. I have tried to reset my password but It is saying I don’t have a real email connected to my account. When created my account I used an email that hasn’t been used for anything before except my Apple ID on my iPad and iPod. So I tried to use a completely different email and that didn’t work either. I wen on the computer to see if it was still logged in so I can change the password there but it still didn’t work and said I wasn’t logged in. Is there any way you could get back my account because I have tried everything and there is still no luck.

GetHuman-neilza did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-neilza
Feb 1st, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 25723 others
0 customers following this

Timeline

GetHuman-neilza started working on this issue
Feb 1st, 2020 11:28pm
GetHuman-neilza indicated the issue is not fixed yet.
Feb 2nd, 2020 11:49pm
GetHuman-neilza indicated the issue is not fixed yet.
Feb 4th, 2020 11:40pm
GetHuman-neilza indicated the issue is not fixed yet.
Feb 5th, 2020 2:23am

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