I fell for a scam that told me I could get free robux for playing this roblox game. I r...
GetHuman-neilza's Hacked Account issue with ROBLOX from February 2020
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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-neilza's own words
I fell for a scam that told me I could get free robux for playing this roblox game. I reported the game and the next day my roblox account automatically logged me out after I finished playing. My other roblox game. I thought it was just glitched so I logged out and tried to log back in, but it said my password was incorrect. I know my password off by heart and I didn’t get it incorrect. It did this with every device I tried to log in on and I still couldn't get in. I have tried to reset my password but It is saying I don’t have a real email connected to my account. When created my account I used an email that hasn’t been used for anything before except my Apple ID on my iPad and iPod. So I tried to use a completely different email and that didn’t work either. I wen on the computer to see if it was still logged in so I can change the password there but it still didn’t work and said I wasn’t logged in. Is there any way you could get back my account because I have tried everything and there is still no luck.
GetHuman-neilza did not yet indicate what ROBLOX should do to make this right.
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