Hello Good Afternoon ,Want to know if you can help me I have * children and Yesterday I...

GetHuman-alejazam's customer service issue with ROBLOX from January 2020

Help with my ROBLOX issue
First: share to improve GetHuman-alejazam's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-alejazam's own words
Hello Good Afternoon ,Want to know if you can help me I have * children and Yesterday I went to Best Buy Store in Austin,Texas and bought * Roblox gift Card foe $ ** each .$ ** Total .When I arrived at my house I handed them to my children, we realized that one of cards already had had the scratch revealed used and only some of the number are not visible ,and the other card does not work when putting all the numbers of * Roblox gift card only one worked.Today went to the Best Buy store and they say that it is my fault for not having noticed that the Gift Card was scratched and the other one that does not work is your responsibility .I really don't know what to do I feel stolen nd scammed by Best Buy ,YOU CAN HELP ME OR I JUST LOST THAT MONEY . mi name is Alejandra Zamora *****@***.com*caricaho is my daughter and Eltricaz my son acc and sebazampa my nephew acc .thank you

GetHuman-alejazam did not yet indicate what ROBLOX should do to make this right.

How GetHuman-alejazam fixed the problem

We are waiting for GetHuman-alejazam to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-alejazam
Jan 25th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 25972 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-alejazam started working on this issue
Jan 25th, 2020 8:14pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians