ROBLOX Customer Service Issues

I recently received a warning from Roblox regarding my language usage, which I acknowledged, and then attempted to reactivate my account. Unfortunately, I encountered loading issues that persisted even after refreshing. Subsequently, when trying to log in, a Google message displayed an error of too many redirects. I followed Google's advice and cleared my cookies but encountered the same issue. Moving forward, when I tried to access Roblox Studio, I received an "unauthorized" message, leading me to believe the problem lies with Roblox. I have submitted a report, but only received an unhelpful email in response. I am seeking direct assistance to resolve this matter as I suspect I may have inadvertently caused the issue. Your prompt attention to this matter is appreciated. Thank you.

I recently received a warning for sharing my art as a decal. After agreeing to the Terms of Use, I attempted to refresh the page to restore my account, but encountered the "redirected too many times" bug. This seems to be a common issue lately, and I'd appreciate a prompt resolution. My username is vixieeful, and I have invested a significant amount of money in this account along with an active membership. I hope the problem can be fixed quickly as I am concerned about losing access to my account.

I have encountered a scam in Adopt Me involving losing money to a player named Than50529. After being tricked into paying for a pet and subsequent abandonment by the user, I sadly do not have physical evidence of the transaction. I am hopeful that administrative action can be taken against Than50529 to prevent further harm. My username is Animecreator8. Despite this incident, I appreciate and enjoy the game and urge for measures to be implemented to address such fraudulent activities. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I believe my account has been compromised in a game named "NEW EVENT GET PRIZE" by a hacker asking for my account details. Unfortunately, I mistakenly provided the information, and now I am unable to access my account. Roblox, I am reaching out to you as my last hope for assistance. In case you haven't checked my account yet, my username is jimmyghiui. You can identify it by a unique avatar featuring an egg-headed figure wearing space pajamas with a skull head, a Roblox boy body with a human face, a red carpet on the back, a tuxedo cat on the right shoulder, and a rhino movement animation. Your help in resolving this issue would be greatly appreciated.

Hello, my name is Amy Lee Benitez Sanchez, and I am an avid Roblox player. I have an account with the username amyleebella12. Recently, another player named Muskan682 or Muskan268 has been threatening me, claiming her dad works at Roblox and can ban me. I have invested a lot of money into this account during the Christmas break, staying up late trading, acquiring new pets, buying cars, and even owning a celebrity mansion. I possess valuable items like riding pets, flying potions, and various pets. I am concerned about losing all my progress just because this individual doesn't like me. I admit I may have been rude, but I only commented on something odd I found in her Adopt Me house. I would greatly appreciate advice on how to handle this situation and avoid being banned, as she mentioned it might happen in 11 weeks.

While playing "Da Hood," I received multiple notifications about someone accessing my account. After closing the tab, I returned to find myself logged out. When attempting to log back in, my password was denied. Due to experiencing this issue three times, I believe my account has been hacked. To regain access and secure my three Robux, I would like to request a password reset as soon as possible. My username is XxDarkinsidesoulxX. Your assistance in resolving this matter would be greatly appreciated.

My son has been using the Roblox account username "BenmanL5" for two years without logging out on his device. He recently started purchasing robux, but I haven't verified his account information yet. I made a $60 purchase on December 14th using a credit card for his birthday. However, I can't buy more robux using PayPal or my electronic cards now. We have gift cards, but we can't verify the account information because the password isn't working (even though we are sure it's correct). I don't want to create a new account and lose the $60 I've already spent. How can we resolve this issue? Thank you, Kirsty.

Upon creating my account, I used my school email, not anticipating the need for a personal email. Unfortunately, I have forgotten my password and am unable to modify my email without it. I attempted password recovery via phone, but encountered an issue there as well. Though I can access my account on my computer, I fear losing access. Additionally, I wish to log in on other devices occasionally. I would greatly appreciate any assistance with this matter.

My son received a $10 Robux card for Christmas. However, when he tried to redeem it, it did not show up in his account. After contacting Roblox via email, they mentioned the card was not activated by the store. I visited Game Stop with my receipt and the cards to verify, and they confirmed both cards were activated correctly. The card number is [redacted], and Game Stop stated it had already been redeemed. However, the credit did not appear in my son's account under cocobeans12125. He encountered error messages when trying to redeem it. It seems like there might have been a server issue. How can I resolve this to ensure the card is credited correctly? Thank you.

I believe my account has been hacked. Recently, when I tried to log into my Roblox account, my password was not recognized. Despite trying multiple password combinations, I have been unable to regain access. Furthermore, I do not have access to the phone number or email linked to my account. Recovering my account is important to me as I am an avid Roblox player and my account holds valuable Robux. Any assistance in retrieving my account would be greatly appreciated. Thank you!

Hello ROBLOX, I've been experiencing significant issues with my account. It has logged me out twice, and it seems like my password keeps changing even though I'm sure I'm entering it correctly. I have friends who use this account, and I've invested my birthday and Christmas money, as well as robux, into purchasing the best pets and houses available. Additionally, I've saved numerous outfits in Royale High and earned money over a year to obtain a skirt and various accessories in Adopt Me. In Bloxburg, I've constructed a house, purchased passes, and encountered similar issues on my previous account. Could you please assist me with this situation? Thank you.

Hello Roblox team, I recently experienced a hacking incident while playing a game named "It's free." Initially, I was hesitant about the game and was considering leaving the page, but my friend hurriedly clicked on the join button, leading to unfortunate events. Suddenly, the game stopped functioning, prompting me to log in again, only to discover that my password had been altered. I am seeking assistance to resolve this issue and would appreciate any help you can provide. Thank you in advance for your support. Affected account: Garstarlol123 New account: Garliclol321

Hello Roblox team, I recently experienced a hacking incident while playing a game named "It's free." Initially, I had decided to exit the page, but my friend hurried and clicked on the join button, leading to unforeseen consequences. The game abruptly stopped working, prompting me to log in again, only to find out my password had been altered. I'm reaching out here in the hopes of receiving assistance with this matter. I appreciate any help you can provide. Thank you, Roblox! Hacked Account: Gstarlol123 New Account: Garliclol321

Hello Roblox team, I recently experienced a hacking incident while joining a game titled "It's Free." Initially, I intended to exit the page, but my friend hastily clicked on the join button, leading to unforeseen consequences. The game abruptly stopped functioning, prompting me to log in again, only to find out that my password had been altered. I am reaching out in hopes of receiving assistance with this matter. Thank you, Roblox. Hacked account: Garstarlol123 New account: Garstarlol123

Hello, Roblox support team. I encountered a hacking incident while interacting with a game titled "Its free." Initially, I intended to exit the page, but at that moment, a friend urgently prompted me to join the game, causing an unexpected turn of events. Subsequently, the game abruptly ceased functioning, prompting a login request that unveiled a modified password. I seek assistance in resolving this issue promptly. Thank you for your help, Roblox. Hacked account: G-starl** New account: G-arliclol**

Hello Roblox support team, I recently encountered a situation where my account was compromised while playing a game named 'Its Free'. Initially, I was hesitant about the game and intended to exit the page, but due to a friend's eagerness, I ended up clicking the join button. Subsequently, an unfortunate event unfolded as the game abruptly crashed, prompting me to log in again, only to discover that my password was altered. I am seeking assistance to regain access to my account and would greatly appreciate any help that can be provided. Thank you for your attention to this matter. Affected account: Garstarlol123 New account: Garliclol321

My daughter, Rebecca, used my name on Roblox without my permission. She is only 11 and accessed my bank account as well. I have addressed this with the bank and blocked Google Play. I want us both to continue playing Roblox, but I need to prevent her from spending on the account. She will have chores to pay back the money. Can you assist me in changing her age on the account to reflect her actual age? Thank you. Michelle Horne.

Yesterday, my account was hacked. The hacker changed my email address and password. When I try to recover my account, it shows an unknown error. I created a new account and noticed that the hacker is disrupting my favorite games. This situation has me deeply upset as I have never experienced being hacked before. I am eager to regain access to my account where I have invested nearly 2 years of time and effort. Please assist me promptly before further damage is done. The hacker's email displayed on my account is [redacted] Kindly remove them and restore my original account tied to my first verified email [redacted] I urge for swift action to safeguard my games from further interference.

Yesterday, I played a game on Roblox that claimed to give out free Robux. Towards the end, they asked for my account password, assuming it was part of the game. This morning, when I tried to log in, it said my password was invalid. I've been trying to access my account since then but haven't been successful. Please send me a message promptly to help me recover my account. I've made many purchases and done a lot of things on that account that I wouldn't want to lose. Please respond quickly.

I experienced bullying in the game "Warrior Cats Forest Territory." The admin repeatedly kicked me out for having what they called an invalid name, despite using my nickname "Sticks." I was verbally attacked by a cat leader in-game, which led to a threatening encounter with another player. When I tried to address the situation, the admin continued to be hostile, eventually telling me I didn't deserve to play. I attempted to return with a different name but faced further mistreatment. I believe this behavior should not be tolerated and would like assistance in reporting and potentially banning the game for allowing such bullying to occur.