So I was on roblox when a game and a group with people hacked my friends account they s...

GetHuman-seanende's Hacked Account issue with ROBLOX from December 2019

Help with my ROBLOX issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-seanende's own words
So I was on roblox when a game and a group with people hacked my friends account they sent it to me from his account. I fell for it and they scammed my account and spent my robux buying their mercy and donating

GetHuman-seanende did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-seanende
Dec 31st, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 25876 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-seanende started working on this issue
Dec 31st, 2019 4:53am
GetHuman-seanende confirmed the issue is fixed. Hooray!
Jan 5th, 2020 10:23am
GetHuman-seanende indicated the issue is not fixed yet.
Jan 5th, 2020 10:23am
GetHuman-seanende indicated the issue is not fixed yet.
Jan 6th, 2020 9:43pm
GetHuman-seanende confirmed the issue is fixed. Hooray!
Jan 6th, 2020 9:50pm

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