My cousin trusted someone with her account so she gave her the password and username. T...

GetHuman4170848's Hacked Account issue with ROBLOX from December 2019

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Before contacting them, items GetHuman4170848 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4170848's own words
My cousin trusted someone with her account so she gave her the password and username. That user took the account

GetHuman4170848 did not yet indicate what ROBLOX should do to make this right.

How GetHuman4170848 fixed the problem

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman4170848
Dec 30th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 25792 others
0 customers following this

Timeline

GetHuman4170848 started working on this issue
Dec 30th, 2019 12:57am
GetHuman4170848 indicated the issue is not fixed yet.
Dec 30th, 2019 5:10am

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