My account was taken over im really sad roblox please help me my roblox name is fiudd*

GetHuman-ceris's Hacked Account issue with ROBLOX from December 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ceris's own words
The problem: My account was taken over im really sad roblox please help me my roblox name is fiudd*

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Hacked Account issue
Reported by GetHuman-ceris
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 25414 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-ceris started working on this issue
Dec 23rd, 2019 11:09pm
GetHuman-ceris indicated the issue is not fixed yet.
Dec 24th, 2019 6:21am