My account was taken over im really sad roblox please help me my roblox name is fiudd*

GetHuman-ceris's Hacked Account issue with ROBLOX from December 2019

Help with my ROBLOX issue
First: share to improve GetHuman-ceris's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ceris's own words
The problem: My account was taken over im really sad roblox please help me my roblox name is fiudd*

GetHuman-ceris did not yet indicate what ROBLOX should do to make this right.

How GetHuman-ceris fixed the problem

We are waiting for GetHuman-ceris to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked Account issue
Reported by GetHuman-ceris
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 25414 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman-ceris started working on this issue
Dec 23rd, 2019 11:09pm
GetHuman-ceris indicated the issue is not fixed yet.
Dec 24th, 2019 6:21am