My friend gave me this roblox giftcard code. And he gave me the code ( By the way, the...

GetHuman-emretozk's customer service issue with ROBLOX from December 2019

Help with my ROBLOX issue
The issue in GetHuman-emretozk's own words
My friend gave me this roblox giftcard code. And he gave me the code ( By the way, the code is brand new and he just opened it) and when I tried redeeming the code, it told me that i the code had already been redeemed. My friend even told said "Its impossible", "I just scratched out the code and gave it to you". The cod is on a prepaid Roblox giftcard. I hope you understand. I just want some Robux. Thanks

GetHuman-emretozk did not yet indicate what ROBLOX should do to make this right.

How GetHuman-emretozk fixed the problem
They told me the card had expired.
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ROBLOX

Customer service issue
Reported by GetHuman-emretozk
Dec 21st, 2019 - a year ago
Fixed
Seen by 11 customers so far
Similar issue to 25380 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-emretozk started working on this issue
Dec 21st, 2019 5:21pm
GetHuman-emretozk indicated the issue is not fixed yet.
Dec 21st, 2019 11:01pm
GetHuman-emretozk indicated the issue is not fixed yet.
Dec 22nd, 2019 1:57pm
GetHuman-emretozk indicated the issue is not fixed yet.
Dec 22nd, 2019 2:46pm
GetHuman-emretozk confirmed the issue is fixed. Hooray!
Dec 25th, 2019 4:27am
GetHuman-emretozk confirmed the issue is fixed. Hooray!
Dec 25th, 2019 2:19pm

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