ROBLOX Customer Service Issues

I believe my account was hacked recently, most likely through keylogging as my friends have mentioned. Unfortunately, the hackers took my limited items and transferred them to themselves. I'm devastated because I invested a significant amount of money into acquiring those limited items that I've now lost. This is the first time I've experienced something like this, and I'm not sure how to go about recovering my lost items. My username is celinaasrealm. I would appreciate a prompt response to this matter. Thank you.

I would like to kindly request the star in Roblox that I have been wanting for a while. I am not sure why I want it so badly, but I play Roblox every day and really love it. Unfortunately, I am unable to make YouTube videos as I do not know how. Is there an alternative way for individuals to acquire the star? I would really appreciate it if Roblox could consider my request. Thank you very much.

Hello, I am interested in transferring my Roblox game passes and progress from my previous account to my current one. I would like to request that all my items from my old account, like game passes and progress, be moved to my new account. My current Roblox username is Averyseles1, and my previous one was AVERYSELES. I am unable to access my old account and had to create a new one. I create YouTube content focused on Roblox, and having my progress transferred would be greatly appreciated. Thank you for your assistance.

I created an account years ago under the name Rigbywaffles45. I believe this account wasn't linked to any verified email. I've forgotten my password for my old Gmail associated with it, making it hard to recover. I can provide my backup Gmail account for correspondence. Thank you for your help.

Hello, I've been experiencing difficulties with my account lately. I am unable to log in, and resetting my password using my phone number or email is not working. I've reached out to your team before, but my issue remains unresolved. I've sent at least six emails today and have been trying to resolve this for a week now without success. Sincerely, Alexa

Hello Roblox community, I recently encountered an issue in my favorite game, Adopt Me. Someone hacked into my account, claiming I had valuable items, even though I do not know them and never share my Roblox information. After leaving a note, I urged them to stop hacking. My Roblox Account is Moon_imboredxD. I hope this individual refrains from hacking in the future. I appreciate your assistance; I am thankful for having your contact information! :)

On Monday, December 9th, I noticed an unauthorized charge of £55 for ROBLOX on my bank statement. I have already sent an email and a ticket was created, number [redacted]3. I am frustrated by the lack of response and the absence of a solution to this issue. My questions have gone unanswered, and I am eager to speak with someone regarding the unauthorized transaction and the reinstatement of my account. Please contact me promptly to address this matter. Thank you.

Hello! My name is Summer, and unfortunately, my Roblox account named summerbellypoo12345 has been hacked. I am concerned that my friends may unknowingly interact with the hacker using my account. I have attempted to recover the account without success. I am kindly requesting assistance from the team at HQ to help me regain access to my Roblox account. Thank you.

While enjoying Roblox, I realized I never registered an email. When I tried to input it later, it prompted for a password, which I didn't know as I forgot it. I reached out to customer service, filled out a form, and waited for a response. Today, I discovered I was unexpectedly logged out. When attempting to log back in, it requested an email that should have been provided during account creation, which I didn't. I tried using my mom's phone number but didn't receive a verification code. I'm hoping to find a solution to this issue soon.

Hello, I am a YouTuber and unfortunately lost access to my account. It seems someone hacked into it as I noticed unfamiliar activity, such as a game pass purchase and gameplay in a genre I don't enjoy. I reached out to Roblox for assistance, but their customer service experience was disappointing. They suggested a password reset via email, but I never associated an email with the account. The username in question is: ItsMatrixR_B. Could you please assist me in regaining access by resetting the password? This account holds valuable Robux and features a game with a significant number of visits. If necessary, I can provide the previous password before the incident via email.

While playing a Roblox game, someone mentioned they had a dominus, and I expressed interest in acquiring one. They added me as a friend and invited me to join a different game for a trading opportunity. Unfortunately, I fell for a scam and unwittingly shared my password. When I returned to my account to check my Robux, I found myself signed out. To my dismay, the scam artist had created a random group on my account and changed my avatar to something inappropriate without my consent.

Hello, I'm concerned about my daughter's Robux disappearing from her account. She noticed that [redacted] Robux vanished overnight. Upon checking the transactions, we found an unexpected purchase of a Gucci Snake Shirt for [redacted] Robux, even though she didn't make this purchase and the item is not in her inventory. This is odd as the shirt was meant to cost only 5 Robux. I'm worried if her account has been compromised or if there is a glitch. Can someone assist us in understanding what happened and help resolve this issue? Thank you.

My friend is having trouble joining any games on Roblox. The game continuously loads without stopping. She has attempted to uninstall and reinstall, but the issue persists. She is currently using mobile data to play, which is unlimited, ruling out a data problem. Previously, she was able to play without any difficulties. Could you please investigate the issue and assist in resolving it?

I have been experiencing issues while trying to play Roblox with my friends lately. Whenever I attempt to join a game, my friend initially sees my username in the game but a few seconds later, they mention that I have left even though I am still waiting to join. This problem has been persisting for about an hour, and unlike two days ago when I could play without any trouble, now I am unable to join any games.

I'm having trouble accessing my Roblox account as it seems to be frozen. I am unable to log in from either my PC or mobile. When I try to log in, I receive a message suggesting to reset my cookies, or it shows an error message saying the page has redirected too many times. I had previously been banned for adding audio, resulting in a 3-day ban. Now that my account is reactivated, I'm facing this issue. My Roblox account username is kudaasaii. Any assistance would be greatly appreciated.

After disconnecting from a game, I noticed that [redacted] Robux went missing from my account without any record in my transaction history. I generally spend my Robux wisely, and this loss is unusual for me. This situation is making me uneasy, and I'm concerned about potential hacking. I would appreciate it if someone could investigate this matter for me.

My daughter accidentally logged me out of my Roblox account, and I can't recall my password. Unfortunately, I can't access the reset email or text because my information has been updated. I'm in urgent need of regaining access to my account, especially since I recently purchased Robux and have a monthly subscription. Despite my efforts to contact Roblox, they keep requesting the email information I can't provide. Does anyone have any suggestions on how I can recover my account? Your help is greatly appreciated.

My son's Roblox account was hacked by Crazyjayiscool. He told me during a call where he admitted to hacking the account and is now attempting to extort 10,[redacted] Robux to return access. I am seeking guidance on how to regain control of the account and have this hacker reported and banned. I had reached out to Roblox via email before realizing the hack, but have yet to receive a response. Since we never set up an email or phone number on the account, I am uncertain about the steps to recover or reset the password.

When I play Roblox on Bloxburg, I encounter a problem where the game only allows me to play for less than 5 minutes before glitching and shutting down, returning me to my iPad Air home screen. I have my graphics settings on auto, and my iPad software is version 12.4.4. Strangely, when I play on my iPhone, it works perfectly without cutting me off the game entirely. I would appreciate it if this issue could be resolved promptly. Thank you.

Roblox, I woke up intending to play but discovered my account was hacked. I suspect it was Hazel, a friend who was helping by adding Robux, and she sent strange messages to another friend, zeroree1. She changed the password, email, and removed zeroree1 from my account. I'm upset as she has disrupted my gaming. Please assist in recovering my account, username: awsomekidrules9. Additionally, my other accounts like KFCIDC and jonathen2853 are also affected. Thank you for your attention. My contact email is [redacted] From [redacted]