This guy stole my account

GetHuman3834002's Hacked Account issue with ROBLOX from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3834002's own words
I was trying to do a game and it told me to put my password in and this guy kept telling me to do and and I did ... I friend this guy I didn’t know it was a hacker and when I looked on my account that the hacker stole my account and changed my password from me I knew they were changing my account they stole and he was making changes and started laughing at me he even logged in with my account and changed the email and made the email hooked to my accounthow I want this problem to be resolved is I want my account back and for him to be banned from roblox permently because he took my account and I want him to be punished and I don’t deserve to be hacked I didn’t know please help *Sincerely Xxlitking**xx aka my username
It was frusturating because I am scared that I might not get my account back and the money I spent on the game
How I want it resolved is for me to get my account back and to make it more secure
I’ve been a good costumer I like your game and it is cool what I would expect is that to be more secure
Yes many times and nothing worked I am scared can u help me soon pls help me
How GetHuman3834002 fixed the problem

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

I was try to use a game
Hacked Account issue
Reported by GetHuman3834002
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 76195 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman3834002 started working on this issue
Oct 26th, 2019 6:08pm

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