I was playing a game, a user approached me and asked me to, "trade with me".I did trade...

GetHuman3806051's Hacked Account issue with ROBLOX from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3806051's own words
I was playing a game, a user approached me and asked me to, "trade with me".I did trade, afterwards he told me to friend him, so I did. He started asking me, "Do you want Robux".I didn't replied,after that he told me to join a game and put your username and password. At this time didn't know what to do, since I was nieve and young. So I told him yes I would do it,I joined the game and entered my information. After a few minutes I was logged out of my account. I entered my information for my account, but it didn't work. I did that over and over again til I went in a alt account checked my account.My account had the email hat, but never had that hat when I stilled had access to my account.I knew I was Hacked*Scammed.My accounts name azoy** and user who I believe has my account Wilfred something like that check my account.This happens * years ago.
Contacting the user
I tried several thing reported him,call Roblox, but they hung up.
How GetHuman3806051 fixed the problem

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ROBLOX

Hacked Account issue
Reported by GetHuman3806051
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 75687 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman3806051 started working on this issue
Oct 21st, 2019 9:20pm
GetHuman3806051 indicated the issue is not fixed yet.
Oct 23rd, 2019 8:52pm

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