This morning I purchased $**.** in Roblox. I checked the Robux and the amount was showi...

GetHuman3362703's Missing Robux issue with ROBLOX from August 2019

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The issue in GetHuman3362703's own words
This morning I purchased $**.** in Roblox. I checked the Robux and the amount was showing and received receipt of my payment from Xsolla. I then exited out of the game. A couple hours later I told my daughter I bought her Roblox and she went on the computer and got into her account and it was at *. I restarted the computer and it still showed *. I then contacted Xsolla to tell them and they forwarded me to you guys.**No, no one has shared the Roblox password.**I am unsure how to tell if the account was compromised. This is the *st time this has happened to us and I buy Robux often. **I would like either my money back or Robux to be credited to her account (horse*loversonly) asap as we waited all day yesterday for a resolution and did not receive one.

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ROBLOX

Missing Robux issue
Reported by GetHuman3362703
Aug 3rd, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 64316 others
0 customers following this

Timeline

GetHuman3362703 started working on this issue
Aug 3rd, 2019 4:07pm
GetHuman3362703 indicated the issue is not fixed yet.
Aug 4th, 2019 4:16pm
GetHuman3362703 indicated the issue is not fixed yet.
Aug 6th, 2019 8:49pm
GetHuman3362703 indicated the issue is not fixed yet.
Aug 7th, 2019 3:40pm
GetHuman3362703 indicated the issue is not fixed yet.
Aug 7th, 2019 3:40pm
GetHuman3362703 indicated the issue is not fixed yet.
Aug 8th, 2019 12:19am