i want my account pin reset and restricted mode turned off

GetHuman-ratnabi's customer service issue with ROBLOX from July 2019

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The issue in GetHuman-ratnabi's own words
alright so like my roblox account got hacked a few years ago but i got it back but when i got it back there was a pin attached to the account and it was in restricted mode so i had to start over and start using a new account is there any way i can get the accounts pin reset and restricted mode disabled*account name is "snipepro***"
they could make this right by resetting my account pin and turning off restricted mode*this could also be resolved by simply transferring all my items to my new main account "oldmensjenkins"*this being my in game items shown in the inventory of my old account here https:**www.roblox.com*users***********inventory*!**transferring my items over to the new account would actually be better because i have yknow all my current stuff is on my oldmens account so id like to continue using that account
ive already emailed roblox about it a year ago and they just made me reset the password
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ROBLOX

Customer service issue
Reported by GetHuman-ratnabi
Jul 20th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 61034 others
0 customers following this

Timeline

GetHuman-ratnabi started working on this issue
Jul 20th, 2019 11:28am
GetHuman-ratnabi indicated the issue is not fixed yet.
Jul 20th, 2019 6:27pm
GetHuman-ratnabi indicated the issue is not fixed yet.
Jul 21st, 2019 5:31pm
GetHuman-ratnabi indicated the issue is not fixed yet.
Aug 2nd, 2019 8:00am

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