My daughter has had her roblox account stolen (hacked) she has been speaking to the per...

GetHuman3227189's customer service issue with ROBLOX from July 2019

Help with my ROBLOX issue
First: share to improve GetHuman3227189's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3227189 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman3227189's own words
My daughter has had her roblox account stolen (hacked) she has been speaking to the person that has stolen her account and is using it at present but this person has refused to give it her back and I have screen shots of the messages that have been sent from my daughter to this person. My daughter has been playing roblox for a very long time and we her parents have spent a lot of money on the account purchasing robux I hope you can help me her account is: ruby***lol****love
GetHuman3227189 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman3227189 fixed the problem
We are waiting for GetHuman3227189 to fix the problem and share the solution with the rest of us customers.
Please help with my ROBLOX issue
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman3227189
Jul 10th, 2019 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 10 customers so far
Similar issue to 58776 others
0 customers following this
Timeline
GetHuman3227189 started working on this issue
Jul 10th 9:36pm
GetHuman3227189 indicated the issue is not fixed yet.
Jul 11th 7:03am
GetHuman3227189 indicated the issue is not fixed yet.
Jul 11th 12:19pm
GetHuman3227189 indicated the issue is not fixed yet.
Jul 12th 11:59pm