someone i played for a couple of days told me that if i needed robux he was willing to...

GetHuman3087830's Hacked Account issue with ROBLOX from June 2019

Help with my ROBLOX issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3087830's own words
someone i played for a couple of days told me that if i needed robux he was willing to buy me *** robux and i agreed to that because my account was verified by phone number and by email then he put a PIN on my account and changed the email now he is logging in my account every time he wants to and i cant remove the PIN because i dont know it and there is no way to remove it without roblox customer care and i dont know what to do with the customer ticket number ******** please reply as fast as you can because im really stressed out

GetHuman3087830 did not yet indicate what ROBLOX should do to make this right.

How GetHuman3087830 fixed the problem
i had him on discord and he wanted my account because im a high level at a game called Dragon Ball Final Standi told him if he tells my pin i will make an account and grind it for him. then he told me my pin but said dont change it and i changed it asap and told him its my own account
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman3087830
Jun 14th, 2019 - a year ago
Fixed
GetHuman3087830 shared how to fix
Seen by 10 customers so far
Similar issue to 52084 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman3087830 started working on this issue
Jun 14th, 2019 6:10pm
GetHuman3087830 confirmed the issue is fixed. Hooray!
Jun 15th, 2019 8:50am

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians