My cousin Alex got hacked I thought she was just joking, but she wasn’t joking she’s be...

GetHuman3057007's Hacked Account issue with ROBLOX from June 2019

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3057007's own words
My cousin Alex got hacked I thought she was just joking, but she wasn’t joking she’s been trying for days to get her account back, and this is the only thing she talks about, and she had lots of Robux and she has OBC right now, but it really wasn’t fair how they just took her stuff, and I tried talking to them because I was still friends with her*hacker so I said “Hey, Alex!” and it was a normal conversation until I told her I know who she is and she blocked me her roblox account is alex*madornah* and I’m really hoping you can help, if so please reply to heavenSM*****@***.com it’s fine if you reply here as well but I am pretty active on there. That’s all.

GetHuman3057007 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman3057007
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 50775 others
0 customers following this

Timeline

GetHuman3057007 started working on this issue
Jun 9th, 2019 6:31am

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