I was playing blocburg and there’s a guy who went to my house in that game. Then he sta...

GetHuman-shaina_d's Hacked Account issue with ROBLOX from May 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-shaina_d's own words
I am trying to log in my acc that got hacked but* I cant any more ... I was playing blocburg and there’s a guy who went to my house in that game. Then he start calling me a baby. After that I left in the game because he start texting me. He give a link whiches its free robux. After that i went to that link because I think i was going to get a free robux. Then that game need my password after that I enter my password there. After * mins my acc was hacked. My acc is ShainaBLOXX Then my password is: *********** thats my account that i cant login because that acc they hacked.
They dont realize that I spend a lot of money there then I work hard in the bloxburg to get a money. Then that acc just get hacked

GetHuman-shaina_d did not yet indicate what ROBLOX should do to make this right.

I was a good customer. Trying my best to get back my account.
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ROBLOX

I was calling the roblox compony all the time to get back my acc
Hacked Account issue
Reported by GetHuman-shaina_d
May 27th, 2019 - 2 years ago
Not resolved
Seen by 53 customers so far
Similar issue to 48104 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-shaina_d started working on this issue
May 27th, 2019 10:24pm
GetHuman-shaina_d confirmed the issue is fixed. Hooray!
May 28th, 2019 6:37am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 6:38am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 6:39am
GetHuman-shaina_d confirmed the issue is fixed. Hooray!
May 28th, 2019 6:43am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 6:44am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 6:45am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 7:08am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 7:09am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 7:18am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 7:20am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 7:21am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 7:24am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 28th, 2019 5:13pm
GetHuman-shaina_d indicated the issue is not fixed yet.
May 29th, 2019 3:37am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 29th, 2019 3:37am
GetHuman-shaina_d indicated the issue is not fixed yet.
May 31st, 2019 10:14pm
GetHuman-shaina_d indicated the issue is not fixed yet.
Jun 3rd, 2019 10:52pm
GetHuman-shaina_d indicated the issue is not fixed yet.
Jun 5th, 2019 12:09am