I got hacked. When I went in ROBLOX on May ** **** I joined a game called tower of...

GetHuman-hier's Hacked Account issue with ROBLOX from May 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-hier's own words
I got hacked. When I went in ROBLOX on May ** **** I joined a game called tower of ****. My avatar looked weird but I thought it was a glitch. Then I left the game and checked my avatar it was different. The next day I got home from school and I thought that the hacked was out of my account. Then my friend asked if they wasted my robux. I said no then I checked if they did. And they did use my robux. They spent them on clothes. I told my friend and she told me to contact ROBLOX. I still don’t know who hacked me. But I think that they are out of my account because I pressed the sign out of all other sessions. And then I also changed my password. And I want my robux back and I also have builders club. I want my robux back. Can you pls find the hacker. I really want my robux back. I paid a lot for them and they just wasted them.

GetHuman-hier did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-hier
May 21st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 46875 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-hier started working on this issue
May 21st, 2019 9:20pm

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