I was looking for a good Fortnite on Instagram and this kid said for my Roblox account...

GetHuman-ajharsam's Hacked Account issue with ROBLOX from May 2019

Help with my ROBLOX issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ajharsam's own words
I was looking for a good Fortnite on Instagram and this kid said for my Roblox account, I was down but he scammed me blocked me the account is in my name (AjharGaming****) Now he has access to MY friends and others. My brother is crying hysterically and won't talk to me. Please help. I got evidence the account is mine and that he scammed me. I was trying to call ROBLOX but no one accepted the call. I am ** and my cousin made my account for me. The hacker changed the email password and others but I have the e-mails of me getting it.*(Someone changed my email and password) If you can get my account back Thanks.* - Ajhar

GetHuman-ajharsam did not yet indicate what ROBLOX should do to make this right.

How GetHuman-ajharsam fixed the problem
Keepyour recieptss for your first purchase and dont give people your account.. ememememsmsmsmsmsmsmememem
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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Hacked Account issue
Reported by GetHuman-ajharsam
May 21st, 2019 - 2 years ago
Fixed
GetHuman-ajharsam shared how to fix
Seen by 4 customers so far
Similar issue to 46851 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-ajharsam started working on this issue
May 21st, 2019 7:39pm
GetHuman-ajharsam confirmed the issue is fixed. Hooray!
May 24th, 2019 7:55pm