I was in bloxburg and this guy named catdog (he had numbers at the end but I forgot...

GetHuman-sonrisan's Hacked Account issue with ROBLOX from May 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-sonrisan's own words
I was in bloxburg and this guy named catdog (he had numbers at the end but I forgot) but he was saying in the chat FREE ROBUX FREE ROBUX NO SCAM and he privet chatted me say hey lily you want free robux? And I said sure and I didn’t know about the whole exam thing because I went into one of these games before but I didn’t sign me out. So I went on he told me to join his game so I did i put in my pass and then I went to the game to get it. Soon after I was logged out with no warning. Then I asked my friend lokey*gerald so he could join my game but I wasn’t online it was someone else they deleted all my stuff saying FREE ROBUX FREE ROBUX and changed my avatar like the original my user name is lilyboocutie. I would like to have my account back because roblox is super fun and also I had robux so would this compromise my moms credit card? If so we need to know how to take it off. Thank you and have a good day!

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-sonrisan
May 21st, 2019 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 46833 others
0 customers following this

Timeline

GetHuman-sonrisan started working on this issue
May 21st, 2019 4:55pm