My account got hacked and I got back in it but * minutes later I got kicked out of my i...

GetHuman-idesroch's Hacked Account issue with ROBLOX from May 2019

Help with my ROBLOX issue
First: share to improve GetHuman-idesroch's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-idesroch's own words
My account got hacked and I got back in it but * minutes later I got kicked out of my it again. She*he wrote in my bio "Beverly your next to get hacked" and Beverly is my friend so I think I know who hacked my account because only one person knows who my friend is. I cried for about * days because even tho I had my roblox account since **** I still made a lot of progress in bloxburg and I spend a lot of money on it. She*he is using my account like it was theirs because they changed my avatar and they’re always playing a game on it. My account name is: girly*twirl* and the person who I think hacked my account is: candyfundrop but I don’t wanna blame anyone because I’m not sure. I really hope to get my account back soon, I would be so relieved and thank you for helping.

GetHuman-idesroch did not yet indicate what ROBLOX should do to make this right.

How GetHuman-idesroch fixed the problem

We are waiting for GetHuman-idesroch to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked Account issue
Reported by GetHuman-idesroch
May 13th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 45119 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account


GetHuman-idesroch started working on this issue
May 13th, 2019 9:06pm