So awhile back I use to have a account by the name of "jsmoney**" and I made this accou...

GetHuman-jsmoney's Hacked Account issue with ROBLOX from April 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jsmoney's own words
Get my account back ... So awhile back I use to have a account by the name of "jsmoney**" and I made this account back in **** and when I tried to login into it. it said wrong password and I also spent a good amount of money on that account.*A guy who joined me in my new account by the name of "tyrique***" and the guy who talked to be before found my new account and told me he has my old account and he wanted me to pay him money for it back and I knew he had it because he started showing me stuff on a app called discord of my account *****OH and also I have proof of me being in that account when I had it.*****
I made a complaint a few years ago about it and you didn't reply
By getting my account back
I tried to call i even ask the person who uses the account can I have it back I tried a lot of things
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-jsmoney
Apr 19th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 38913 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-jsmoney started working on this issue
Apr 19th, 2019 12:42am
GetHuman-jsmoney confirmed the issue is fixed. Hooray!
Apr 19th, 2019 1:20pm
GetHuman-jsmoney indicated the issue is not fixed yet.
Apr 19th, 2019 1:21pm